A Medicare Beneficiary Ombudsman helps you and your representatives with
questions and complaints, and makes sure Medicare information is available to
you. You can also provide feedback to the Ombudsman to help improve your
experiences.
The Medicare Beneficiary Ombudsman makes sure information is
available about:
• What you need to know to make health care decisions that are right for you
• Your Medicare rights and protections
• How you can resolve issues
The Medicare Beneficiary Ombudsman also shares information with the Secretary
of Health and Human Services, Congress, and other organizations about what
does and doesn’t work well, to improve the quality of the services and care you get
through Medicare.
For help with Medicare-related questions or concerns, call 1-800-MEDICARE. If your inquiry requires a review by the Medicare Beneficiary Ombudsman, a representative can direct your
inquiry to them for review.